Joshua D Eps

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Unauthorized charge

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Skillshare - Unauthorized charge
Updated by user Jul 13, 2023

I was confused about the payment method I used (Apple Pay) and my apple email. However I was able to log back into the site (I hadn’t touched the account after I canceled the service a year ago.) when I successfully provide the info, I was told they couldn’t find my...

Original review Jun 13, 2023
Previously my free trial had ended and I was charged an outrageous amount they didnt want to pay. I emailed customer service and they gave me the mess around in resolving the issue.

They assured me that my account was canceled however they would need the card that I used to receive a refund. I couldnt find the card that I used and therefore I cut it as a loss. To my surprise my account got *** charged $180 I didnt authorize again ! I want this problem solved before I sue skill share for stealing.

I will not be sending you an email I will be calling. If you cannot contact me directly via phone call youll be hearing from my lawyer.

You can contact me at 419-690-****. This is absolute garbage!!!
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Loss:
$360
Cons:
  • All

Preferred solution: Full refund

User's recommendation: Absolutely not!!!!!!

Brett M Fsm

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Verified Reviewer

Fraudulent charge

Fraudulent charge to my credit card for 164.00 dollars. I would like to get this charge off of my account please. Thank you Brett Montgomery 559-696-****
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Loss:
$165

Preferred solution: Full refund

Anonymous
map-marker Beverly, Massachusetts

You are degenerates

Skillshare is a scam. Dont waste your money. Skillshare will steal your $$$$. DO NOT ENTER YOUR DEBIT OR CREDIT NUMBER!!!
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User's recommendation: Avoid at all costs

Anonymous
map-marker Portsmouth, Virginia

Refund membership

I was not allowed to talk to anyone. I still had to use an email address, so what's the purpose of the phone number?
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User's recommendation: Actual customer service representative

Grace S Tfd

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| map-marker Naperville, Illinois

Went to talk with a human being. Please call me at 630-715-****.

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Want to cancel my trial membership. And I resent having to go through all these hoops filling out all these forms.
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Cleo T Uga

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Verified Reviewer
| map-marker Charlotte, North Carolina

Cancelled subscription but was still charged for the entire year

Hello, I cancelled my free trial and yet I was still charged for the yearly subscription. And as a college student I am now in the negative amount in my bank. I would truly appreciate it the payment was waived, or I will go to my bank to file a false charge. Thank you.
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Shirley W Xsn

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Verified Reviewer

Didn’t subscribe

I didnt subscribe to this service or whatever it is and dont know how they got my bank information and I want the funds put back into my account ASAP.
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Loss:
$165

Preferred solution: Full refund

Aaron K Nfx

Friends referal page is preventing login

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Skillshare has a friends referral page that popped up after a few weeks. This page prevents me from logging in. I guess I HAVE to refer a friend. Pretty low. Shady.
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Pros:
  • Great courses
Cons:
  • Can not log in

Preferred solution: Remove friend referal page and allow me to sign in.

EJ Z Wqr

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Refund

Skillshare - Refund
Skillshare - Refund - Image 2
I forget to cancel my free trial and would like to get a refund. I dont use the website very much. Please help me
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Loss:
$168
Pros:
  • Very important life skills to learn
Cons:
  • Too expensive

Preferred solution: Full refund

User's recommendation: Cancel your trial before it’s too late

Anonymous
map-marker Calgary, Alberta

Unauthorized charges to my credit card. Needs to be reimbursed immeaditely

FrI have had absolutely no contact with your organization and have not authorized any charge to my credit card. Please reverse this immeaditely.
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User's recommendation: Fraud activity from this company

Anonymous
map-marker Snellville, Georgia

I need a refund

I did not know a lump sum was going to come out of my account and that is money that was needed . I have had no luck reaching anyone and need assistance as soon as possible
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MIHAI-CALIN U

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Refund

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Skillshare - Refund
They took money out of my account without me knowing and wont give it back, my membership was canceld and they respond with email to give them some data, but after you give them they dont contact you back or resolv The issue
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Loss:
$30
Pros:
  • Less money you if have a lot
Cons:
  • Steal your money
  • Not good if you dont have a lot

Preferred solution: Full refund

User's recommendation: Took out your card, even if you cancel The membership, if you let your card there they ill just took money out of it after months of not using enything and wont give it back

Sasha H Jpu

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Verified Reviewer

Refund

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I was curious about this website, and it allowed me to get a week or 2 free to check it out. However, this company charged me $160 I did not consent to. I would never have checked this site out in the first place. I reached out to them first before I dispute the charges with my bank. Hopefully I hear something back from them.
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Loss:
$160
Pros:
  • Good information
Cons:
  • Be upfront about the amount they charge

Preferred solution: Full refund

User's recommendation: It's a decent site, they just need to be upfront about the $160 fee

Latashia H Cpq

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Verified Reviewer

Refund

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Scammers I put my information in for a free promotion offer they charged my card $165 and refused to give me money back scammers
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Loss:
$165

Preferred solution: Full refund

Dana F Agv

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Billing

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Skillshare - Billing
I want a refund and it's so hard to contact them. I never even used there app or service. I did send my info via email and they responded with some offer of 50% off and if I'd like to do that. I said No, I want my full refund of $165. They still have yet to do anything.
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Loss:
$165
Cons:
  • No communication

Preferred solution: Full refund

User's recommendation: Stay away