Not resolved
Additional Fees
Advertised vs Delivered
Customer service
Price Affordability
Product or Service Quality
Scholarship, Grants and Programs
Value for money

They charged me $96 FOR A MONTH because my trial ran out, I'm not able to get a refund, and when I try to cancel my subscription online it leads to an error page every time. No customer service number to contact, and I haven't gotten a reply from their email or twitter account.

I doubt I can file a fraud claim either because it was debit, not credit. I'm going to have to change my debit card because I literally can not cancel my subscription due to the 'convenient' lack of existence of the payment management page, but the damage will still be done on losing that first $96.

Do not use skillshare, they're a scam. Save yourself the trouble.

Product or Service Mentioned: Skillshare Trial Membership.

Reason of review: poor customer service, cancellation policy, problems with payment, pricing issue, shady business practices.

Monetary Loss: $96.

Preferred solution: Full refund.

I didn't like: Billing practices and customer service, Company policies and greed for membership money, Shady business practices, Lies and literal money theft.

Company wrote 0 public responses to the review from Apr 26, 2017.
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